Introduction
What kind of services do we provide?
Eligibility for services in New Mexico
Eligibility for services in Arizona
Employment opportunities
Contact Us

Introduction

Quality Home Care provides personal home care services to elderly and/or disabled consumers. We provide services in both Arizona and New Mexico and serve many Native American communities. The goal of Quality Home Care is to enable elderly and/or disabled clients to live in the comfort of their own homes and achieve the highest level of independence possible.

What kind of services do we provide?

Services provided include but are not limited to the following:

•Mobility Assistance
Assist the consumer/client in transferring/moving from one place to another and assist with motion exercises for bed bound clients.

•Eating
Assist consumer/client with any aspect of feeding themselves.

•Meal Preparation
Prepare meals for the consumer/client 1 to 3 times per day. Preparation of snacks is also allowable 1 to 3 times per day.

•Assist with Self-Administered Medication
Remind the consumer/client to take their medication and open medicine packages for them.

•Bowel and Bladder Services
Assist with diaper changes and bladder programs, empty portable toilets, etc.

•Cognitive Assistance
Keep the consumer/client on task and increase safety primarily for people with traumatic brain injury, Alzheimer's disease, mental illness, etc.

•Household Services
Maintain a clean, safe environment for the consumer/client's personal living area including assistance with their laundry, dishes and light household cleaning.

•Hygiene/Grooming/Bathing
Assist the consumer/client with dressing, hair care, bathing, oral hygiene, nail care and shaving.

•Skin Care
Physician approved routine or preventive care.

•Minor Maintenance of Assistive Devices
Minor routine maintenance of walkers, canes, crutches, wheelchairs, oxygen tanks and other approved devices.

•Support Services (NM only)
Assistance with grocery shopping, doctor appointments, going to the Post Office, to the barber/beauty shop, to quality of life events, paying bills, etc.

•Other Services (AZ only)
Assistance with gathering wood, chopping wood and hauling water.

Who is eligible for services in New Mexico?

Anyone who has full Medicaid and needs help with two or more 'Activities of Daily Living' (including all the services listed above) and is 21 and over. We also offer private pay plans for anyone who does not qualify for NM Medicaid services but can pay on their own.

Health insurance coverage for home care in New Mexico
Apply for Medicaid health insurance coverage at any NM Medical Assistance Division. For more information click here.

Steps to receiving personal home care in New Mexico

•Request for Service
For private pay customers call us and tell us what services you need. For Medicaid eligible consumers, call the Personal Care Options (PCO) information line to enroll in the program. For more information click here.

•QHC will Assist
Bring the packet to QHC before going to the doctor and we will assist you with completing the information requested.

•Medical Assessment
A physician must complete a Medical Assessment Form to determine the medical needs requiring assistance with Activities of Daily Living. When completed, bring it to QHC and we can fax it to the proper office.

•Independent Assessor
An Independent Assessor will be assigned to make a home visit to complete a personal care service plan to determine the medical necessity. This is sent to a Utilization Reviewer to be approved by the New Mexico Medicaid Program.

•Personal Home Care Service
Once the Utilization Reviewer approves the application for Personal Care, an attendant will be hired to fulfill the duties that are approved for service. A field coordinator will visit the consumer a minimum of once a month to ensure quality services are meeting the consumer's needs.

Who is eligible for services in Arizona?

Anyone who is approved by Arizona Long Term Care Services (ALTCS), over the age of 64 or an individual who is disabled (e.g. blind, etc.), meets the financial requirements and needs nursing home level of care. For more information and an application click here. We also offer private pay plans for persons who do not qualify for Medicaid but can pay on their own.

Health insurance coverage for home care in Arizona
You can apply for ALTCS coverage by visiting any of their offices in AZ. Click here for a list of offices near you.

Steps to receiving personal home care in Arizona

•Request for Service
For private pay customers call us and tell us what services you need. For ALTCS eligible customers who have completed their application they will be interviewed by a nurse or social worker to determine medical eligibility. For additional questions, contact an Eligibility Specialist in the ALTCS local office.

•Long Term Care
If determined eligible, an ALTCS case manager will be assigned to you to make a home visit to determine needs requiring assistance in activities of daily living. The case manager will create a service plan listing the services you will need and how many hours per week an attendant will work for you.

•Personal Home Care Service
The case manager will then allow you to choose a home care agency to provide an attendant to fulfill the duties determined necessary by the case manager. A Field Coordinator will visit the client a minimum of once a month to ensure quality services are meeting the client's needs.

Employment Opportunities

We are always looking to hire caring, compassionate, respectful and professional individuals who want to provide quality service to our elderly and disabled customers. We take the word, ‘Quality’ in our name seriously and strive to provide the best, high-quality service to every customer.

Do I need to prequalify to work here
Yes. Attendant applicants must agree to a nationwide background check, and/or cardiopulmonary resuscitation (CPR) & first aid training if not currently certified. As a federal Personal Care Options (PCO) provider agency we must work closely with the state of New Mexico and Arizona to ensure our PCO attendants meet all state and federal requirements.

As an attendant/caregiver do I need to meet any other guidelines
Yes, we require that you must:

•Be eighteen years of age or older.
•Keep accurate time sheets and submit them weekly.
•Submit an I-9 form (proof of eligibility to work) to be kept on file.
•Adhere to the Medicaid Personal Care Service Plan.
•Include three references from non-family members (AZ only).
•Have a current Tuberculosis (TB) skin test or chest x-ray.
•Have current CPR, First Aid, Food Handlers and Home & Fire Safety Training Certificates (In NM, if you are hired you have 90 days to get these certifications).
•Possess a valid state driver’s license and car insurance if transporting clients.
•Submit a 3-year MVD driving record (NM only).

Should any other documents or papers accompany my application
Yes, you should include with your application, a copy of your:

•Driver's License or valid state ID
•Social Security Card
•CPR & First Aid Certification card

Click here to download an application.

Contact Us

Quality Home Care
51 Jemez Dam Rd., Suite 110
Santa Ana Pueblo, NM 87004

Phone: 505-726-0200
Fax: 505-726-0202

We look forward to hearing from you!